Bad airport experience!!

Monday morning I was in the Dallas Love Field airport at the crack of dawn trying to fly back to get to classes on time. Traveling is always a bit of a hastle and somewhat stressful, therefore, when others stressful factors enter the picture it seems to intensify the situation. Unfortunately I was flying stand-by (or space availabe) due to my mom being a Southwest flight attendant we get passes, however, if there is no space on the plane you must wait for the next one. This could potentially go on all day so you can understand why I would be a little frazzled since I was on a time schedule.
I finally get through security and down to my gate where you must also check-in. As I get to the counter the ticket agent was not only the rudest individual I havever met, it was almost like she knew she was being rude and just didn't care. First of all, she wouldn't answer any of my questions to do with the flight. She kept telling me to wait, then the phone would ring, then other travelers would come by. Naturally I was getting irritated, so I went up there and finally got somewhere with her but she was still very rude. Some people really have no business working with the public. To make a long story short, much to my disliking I didn't get on the plane and I missed my first two classes, and the ticket agent picking today to hate the world didn't help at all. My mom is considering writing her up so hopefully that helps!